Contact
Factando is built by one founder, which means there is no ticket queue, no chatbot maze, and no "your call is important to us". Every message lands directly in Jarno's inbox.
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Support
Stuck, found a bug, or something looks wrong?
support@factando.com
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Feature requests
Missing something you'd pay for? Tell us — early users shape the roadmap.
support@factando.com
Response time
Usually within a few hours on weekdays, always within 24 hours. Pro users get priority.
Many questions are already answered in the help center.